How do I make sure I don't miss any email notifications from Scholastica?
Worried you're not getting emails from Scholastica? Helpful steps to make sure you're getting Scholastica's email:
- Check your spam or junk folders to see if the emails are getting to your email account
- Whitelist Scholastica's email into your safe senders list ("notifications@email.scholasticahq.com")
- If you're using Gmail: Create a filter for notifications@email.scholasticahq.com — go to Settings > Filters and Blocked Addresses > Create a new filter, enter the address in the "From" field, click "Create filter", and check "Never send it to Spam."
- If you're using Microsoft Outlook: Add a contact for "notifications@email.scholasticahq.com" via these instructions or these instructions
- If you continue to have problems, a great step is to connect Scholastica's support team with your school's IT department so we can work together to reduce any problems.
- You can always reach out to Scholastica with any questions at https://scholasticahq.com/contact